Privacy Policy

Who we are

1Matic is a marketplace listing assistant. This policy explains how we handle information when you use the 1Matic mobile app, Desktop Publisher companion app, website, and related services.

Information we collect

• Account information, such as your email address, name if provided, login status, and account settings.
• Listing content you create, including item photos, titles, descriptions, condition notes, pricing inputs, selected marketplaces, and draft history.
• Marketplace connection information, such as OAuth tokens or connection status when you choose to connect a marketplace account.
• Desktop Publisher pairing information, such as device identifiers, pairing codes, queue state, and activity logs needed to move listings between your phone and computer.
• Subscription status and entitlement information from Apple and RevenueCat, such as whether your account has Free, Pro, or Power Seller access. We do not receive your full payment card details from Apple.
• Support communications, diagnostics, crash logs, and security logs when needed to troubleshoot, protect the service, or respond to your request.
• Push notification tokens if you enable notifications.

How we use information

• Create and improve listing drafts, pricing guidance, photo review, photo editing, and seller copilot responses.
• Sync listings, queues, marketplace connection status, and Desktop Publisher pairing between your devices.
• Provide subscription features, enforce plan limits, restore purchases, and handle support requests.
• Send service notifications, security notices, and listing workflow updates if notifications are enabled.
• Detect abuse, protect accounts, debug errors, comply with legal obligations, and maintain service reliability.

AI processing

When you ask 1Matic to generate listing text, review photos, edit photos, or answer seller copilot questions, relevant listing content may be sent to AI providers such as Gemini or OpenAI, depending on the feature and current backend configuration. We send only the content needed to process the request and return the result. You should review AI-generated output before using it in a marketplace listing.

Marketplace integrations

If you connect a marketplace account, 1Matic uses the permissions you authorize to prepare or manage listings for that marketplace. You can disconnect marketplace access in the app or through the marketplace's own account settings. 1Matic is not affiliated with eBay, Craigslist, Kijiji, Karrot, or other marketplaces named in the app.

Sharing

We do not sell your personal information. We share information only with service providers needed to operate 1Matic, such as hosting, authentication, AI processing, subscription management, analytics/diagnostics, email support, and marketplace APIs you authorize. We may also share information if required by law, to protect rights and safety, or as part of a business transfer.

Retention and deletion

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and protect the service. You can initiate account deletion in the app or by following the instructions on our Account Deletion page. Deleting your 1Matic account does not automatically cancel an Apple subscription; you must manage subscriptions through your Apple account.

Children

1Matic is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Your choices

• You can edit or delete drafts in the app.
• You can disconnect marketplaces and paired desktop devices.
• You can disable push notifications in iOS Settings.
• You can request access, correction, or deletion by contacting us.

Contact

Email: [email protected]

Email: [email protected]